Terms and Conditions

You must be at least 18 years old and legally capable of entering into a binding agreement.

You must provide accurate account and billing information, protect your login credentials, and promptly report suspected unauthorized access.

You are responsible for activity performed by users you authorize. You may connect or manage accounts belonging to other people or businesses only with their authorization.

SalesClose AI provides tools and related services designed to assist business prospecting, outreach, and sales communication.

Depending on your purchased plan, features may include:

• Prospect discovery and targeting.
• Connection requests and personalized outreach.
• Automated follow-ups.
• AI-assisted conversations and replies.
• LinkedIn outreach and email campaigns.
• Campaign management and performance reporting.

Your purchase confirmation, order form, or written service agreement specifies your included features, channels, usage allowances, billing period, and any onboarding or managed services.

Features shown in demonstrations, roadmaps, promotional examples, or other subscriptions are included only when expressly stated in your purchase terms.

LinkedIn and email capabilities may operate separately. Shared inboxes, synchronized records, CRM integrations, and other integrations are included only where expressly confirmed.

By enabling a campaign, connected account, or automated feature, you authorize the Service to perform the configured actions on your behalf.

You are responsible for reviewing your targeting, instructions, offers, messages, schedules, sending limits, and reply settings before activation and while campaigns operate.

Depending on your settings, messages and AI-generated replies may be sent without individual approval. You must monitor activity and pause or adjust campaigns when necessary.

Stopping a campaign may not recall messages already sent or immediately cancel actions already being processed.

Unless separately agreed in writing, SalesClose AI has no authority to enter into contracts, approve discounts, make warranties, or accept commitments on your behalf.

AI-generated content may be inaccurate, incomplete, unsuitable, or inconsistent with your instructions. You must exercise appropriate oversight and verify material claims about your products, pricing, qualifications, and commitments.

Prospect information may be incomplete or outdated. A matching profile does not establish purchasing intent, financial capacity, consent to contact, or suitability.

We do not guarantee:

• Connection acceptance or message delivery.
• Replies, appointments, or qualified opportunities.
• Customers, sales, revenue, or return on investment.
• The accuracy or completeness of prospect information.

Testimonials, demonstrations, and performance examples reflect particular experiences and do not promise your results.

You are responsible for obtaining and maintaining the accounts, permissions, subscriptions, domains, mailboxes, and other services needed for your chosen features.

Connecting an account does not override that platform’s rules. Outreach automation may conflict with a platform’s terms and may result in warnings, limits, verification requests, restrictions, or suspension.

SalesClose AI is an independent service and is not endorsed by or affiliated with LinkedIn or an email platform unless expressly stated.

Platform changes, outages, permissions, and enforcement decisions may affect functionality. We do not guarantee that a connected account will remain unrestricted or that an integration will remain available.

Nothing in this section excludes responsibility that applicable law does not allow us to exclude.

You must use the Service lawfully and comply with applicable privacy, marketing, communications, intellectual property, and consumer protection requirements.

You must not:

• Send unlawful spam, threats, harassment, discriminatory content, or deceptive messages.
• Impersonate another person or misrepresent your identity, affiliation, products, or results.
• Use unlawfully obtained contact information or access accounts without authorization.
• Ignore applicable opt-outs, objections, or suppression requirements.
• Conduct phishing, fraud, malware distribution, or credential harvesting.
• Evade security controls, account restrictions, or Service usage limits.
• Upload confidential or sensitive information without the necessary authority and safeguards.
• Resell access or share subscriptions outside your purchased scope.
• Reverse engineer or interfere with the Service, except where applicable law permits.

We may investigate suspected misuse and restrict affected activity where reasonably necessary to protect users, recipients, the Service, or legal compliance.

You are responsible for establishing an appropriate legal basis for collecting prospect information and contacting recipients in the relevant jurisdictions.

Publicly accessible contact information does not automatically authorize unrestricted marketing.

You must provide required sender identification and unsubscribe options, honor applicable objections and opt-outs, and maintain appropriate suppression records.

An opt-out recorded in one channel may not automatically apply to separately operated campaigns or connected services. You must ensure your instructions and suppression practices cover the relevant channels.

Prices, currency, billing frequency, taxes, setup charges, and included usage will be disclosed at checkout or in your written order.

Where you select an automatically renewing subscription, you authorize recurring charges at the disclosed frequency until cancellation. Automatic renewal must be disclosed before purchase.

If payment is arranged through invoices or payment links without recurring authorization, renewal requires payment under the applicable invoice or agreement.

You are responsible for applicable taxes and currency conversion or payment-provider charges disclosed by those providers.

We may suspend paid features after notifying you of an overdue payment and providing a reasonable opportunity to resolve it, unless immediate action is justified by suspected fraud or security concerns.

Price increases apply prospectively, with at least 30 days’ notice before the affected renewal. You may cancel before the increase takes effect.

Your plan or order specifies the applicable allowances and how usage is counted.

Prospects, searches, connection requests, messages, email sends, and AI actions may have different counting rules.

A usage allowance does not guarantee that a corresponding number of recipients will receive, read, or respond to outreach.

Unless your purchase terms state otherwise, unused periodic allowances expire at the end of the billing period and do not roll over or convert to cash.

We will obtain your authorization before charging for usage beyond your purchased allowance.

You may cancel through the available billing controls or by contacting us through the contact options on our website before renewal.

Cancellation stops future renewals once effective. Unless otherwise stated, access continues until the end of the paid subscription period.

Except where required by law, expressly promised in an offer, or provided under these Terms, fees already paid are non-refundable.

Changing your mind, not using available features, or failing to achieve expected sales results does not by itself create a refund entitlement.

If we permanently discontinue a material paid service without providing a reasonably comparable alternative, or terminate your subscription for reasons unrelated to your breach, we will refund prepaid fees attributable to the unused affected period.

These Terms do not limit statutory remedies for defective, misrepresented, or undelivered services. You may raise billing concerns with us without surrendering lawful payment-dispute rights.

You retain your rights in the content and information you provide, including campaign materials, business information, and customer records (“Customer Content”).

You grant us a limited right to process Customer Content as reasonably necessary to provide, secure, support, and maintain the Service, follow your lawful instructions, and comply with legal obligations.

You confirm that you have the rights and permissions necessary to provide Customer Content and authorize the relevant processing.

We do not acquire ownership of your Customer Content merely because you use the Service.

Our Privacy Policy explains how personal information is collected, used, shared, retained, and protected. Where required, a separate data processing agreement will govern processing performed on your behalf.

Each party remains responsible for its own obligations under applicable data protection law. These Terms do not transfer all privacy responsibility to the customer.

We may engage service providers to support delivery of the Service, subject to applicable contractual safeguards and disclosure requirements.

Each party must protect the other party’s non-public business information using reasonable care and use it only for the agreed relationship, except where disclosure is authorized or legally required.

Confidential information does not include information that is lawfully public, independently developed, already lawfully known, or lawfully received from another source without a confidentiality obligation.

No online service can guarantee absolute security or zero data leakage. Security incidents and legally required notifications will be handled in accordance with applicable law.

SalesClose AI and its licensors retain their respective rights in the Service, software, branding, documentation, and associated materials.

During your subscription, you receive a limited, non-exclusive, non-transferable right to use the Service within your purchased scope.

You may use generated campaign content for lawful business purposes. AI output may not be unique, and we do not guarantee exclusive rights or freedom from third-party claims.

You may not use SalesClose AI branding in a manner that implies an unauthorized partnership or endorsement.

We use reasonable efforts to maintain the Service but do not promise uninterrupted or error-free operation unless a separate written service-level agreement applies.

Maintenance, security incidents, connectivity problems, and changes to connected services may cause delays or interruptions.

We may improve or modify features. If a change materially reduces a core paid feature during a prepaid term, we will offer a reasonable remedy, which may include a comparable alternative or a proportionate refund for the unused affected service.

We may suspend or terminate access for a material breach, unlawful use, nonpayment, or a significant security risk.

Where practical, we will explain the reason and provide a reasonable opportunity to correct a remediable breach. Immediate action may be necessary to prevent harm or comply with law.

You may stop using the Service and cancel in accordance with Section 10.

Upon termination, access rights end. Where lawful and technically feasible, we will provide a reasonable opportunity to request an export of available Customer Content before deletion.

Retention, backup deletion, and legal retention exceptions are governed by our Privacy Policy and any applicable data processing agreement.

We will provide the Service with reasonable care and skill.

Except for express commitments in these Terms and rights that cannot lawfully be excluded, the Service is provided “as available,” without additional warranties of uninterrupted operation, commercial results, or suitability for a particular purpose.

To the extent permitted by law, neither party is liable to the other for indirect or consequential losses, including lost profits or lost business opportunities.

To the extent permitted by law, each party’s aggregate liability arising from the Service is limited to the fees paid or payable under the affected subscription during the 12 months immediately preceding the event giving rise to the claim.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, unpaid contractual fees, or liability that applicable law prohibits limiting.

Mandatory consumer and data protection rights remain unaffected.

For business customers, you agree to indemnify SalesClose AI against third-party claims arising from your unlawful outreach, infringement by materials you supply, or unauthorized use of another person’s account.

This obligation applies only to the extent the claim results from your conduct. It does not cover losses caused by our own breach, negligence, or misconduct.

We will promptly notify you of a covered claim, provide reasonable cooperation, and allow you to control its defense with suitable counsel.

A settlement may not impose liability, an admission, or continuing obligations on us without our written consent, which will not be unreasonably withheld.

These Terms are governed by the laws of the Republic of the Philippines, subject to mandatory protections applicable in your jurisdiction.

Please first contact us with a description of your concern so that we can attempt a good-faith resolution.

If unresolved, disputes may be brought before courts of competent jurisdiction in Pasay City, Philippines, except where applicable law requires or permits another venue.

Nothing prevents either party from seeking urgent relief or approaching an authorized regulator, consumer body, or other competent authority.

We may update these Terms to reflect changes in the Service, business practices, or law.

We will provide at least 30 days’ notice of material changes, unless a shorter period is reasonably necessary for legal or security reasons.

Changes will not retroactively remove accrued rights or remedies.

Where fresh acceptance is required by law, we will obtain it. Otherwise, continued use after the notified effective date constitutes acceptance to the extent permitted by law.

These Terms, your applicable order, and any expressly incorporated agreements form the agreement governing the Service.

A separately signed agreement prevails over conflicting provisions in these Terms. A data processing agreement prevails for matters specifically concerning its processing scope.

If a provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision immediately does not waive it.

Neither party is responsible for delays caused by events reasonably beyond its control. This does not excuse accrued payment obligations or remove applicable refund rights.

For questions about these Terms, billing, cancellation, or the Service, please contact SalesClose AI through the contact options available on our website:

https://www.salesclose.space